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ABOUT US
Asveens Air Travels Pvt Ltd was in the industry for the past 15years with satisfied different kind of customers situated in Chennai.
The main objective to be pursued by the company on its incorporation was to act as: -
- Travel Agents
- Tour Operators (Out bound and Inbound)
- Global Hotel Reservations
In the short time since our beginning, we have grown form our humble beginning, to an organization of repute in our own area of operations. This was possible due to our constant focus on maintaining very high level of service standards, provided well trained and professional staff members, who are in turn supported by a constantly upgraded operating and technology system. This was coupled with our expansion into related and allied services, aimed at providing a single window clearance to our patrons.
We are IATA accredited agency with all ticket stocks and leased line reservation systems. For our efforts, we were rewarded as a top leading agent for the following Airlines.
- Air India
- Indian Airlines
- Sri Lankan Airlines
- Malaysian Airlines
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- Singapore Airlines
- Lufthansa
- Emirates
- Oman Airways
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- Kuwait Airways
- Cathay Pacific
- Thai Airways
- Gulf Airways
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We have in the process, set up specialized departments to ensure prompt and personalized services to our patrons. These departments are:
- Domestic Travel
- International Travel
- Hotels and package Tours
- Visa and Passport Services
- Customer Services
Domestic Tours
To ensure prompt and efficient service to our patrons, we have installed Online Reservation systems in our premises. Added to this we stock tickets of all domestic Airlines, namely:
- Indian Airlines
- Jet Airways
- Air Sahara
- Air India
- Air Deccan
International Tours
For providing the best of services and hassle free reservations and ticketing for our favored international travelers, we are having well trained IATA approved staff who are conversant with latest happening in the travel trade, so as to give you the best deals and the best of the service.
To give online status of the booking and to issue error free computerized tickets we have installed terminals form Abacus, Galileo and Amadeus making travel more convenient and easy.
Like our domestic counter, we stock tickets of all major International Airlines on our International counters, namely:
British Airways, Qantas, Singapore Airlines, Saudi, Lufthansa, Air India, United Airlines, KLM, Emirates, Malaysian Airlines, Sri Lankan, Air France, Indian Airlines, Cathay pacific, Gulf Air, Oman Air etc.
These features of both our travel counters are aimed at giving our customers the advantage of personalized service provided by professional staff in the least possible response time.
Visa & Passport Services
Asveens has an in-house visa and passport department, with its key result area clearly defined. These are:
- To ensure that our patrons going on foreign trips are able to secure their visas within the least possible time.
- To ensure that all our clients are regularly updated on any policy change by any country for granting of visas.
- To keep a record of the visa and passport expiry dates for all frequent travelers as per their travel pattern and to see that their documents are valid for their next travel.
Hotels & Package Tour Department
Our Hotels and Tours department has been the fastest expanding department within the travel division. As its prime endeavor, it ensures that every client's individual preferences and requirements are catered to, across the total gourmet of services and packages offered. With online booking facility, the department is in a position to cater to every requirement for any destination in the world, right from simple hotel rooms to regular or customized packages.
The newest addition to this service has been our tie up with a network of hotels across the globe. Now we can bring to you more then 6000 properties, around the world at the best rates that no one has to offer. Again staying firm on our commitment and ready service, we would be able to provide you with the tariffs, locations, and facilities of any hotel of your choice to the city you are traveling to.
Asveens can boost of its tie-ups with the best suppliers in the business around the world.
The Tours and hotel department's prime areas of operation are:
Tours
Conferences
Resorts and Hotel bookings
Airport transfer and sight seeing
Customer Services
Our customer service department undertakes delivery of all documents and tickets to the place of residence or office of our customers, free of cost within the municipal limits of Chennai and this department has responsibility of keeping records and looking after the customer needs and maintaining their profiles.
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